How do I remove a team member from a trip? – Full Method

Occasionally, a team member will be unable to participate in the trip and will need to be removed.

Trip leaders may remove people from the trip, and may also initiate the refund process for an account administrator to complete.

Follow the steps below to remove a team member from a trip:

Locate the Team Member's Trip

From the My Trips list, select the trip your participant needs to be removed from, and click on Team Members to search for the individual.

From the Team Members list, choose the individual to be removed.

Their Profile page will appear: click on Remove From Trip at the bottom left.

In the text box provided, enter any notes or details regarding the reason this team member is being removed from the trip.

When finished, click the Remove <team member> button. This cannot be undone.

You'll have one last chance to cancel the process.

To confirm, click the Yes, Remove <team member> button.

An account administrator with the proper permissions will need to process any actual refunds for the removed team member.

For instructions on managing refunds and transfers, see the article named Refunding Payments and Donations.