Requesting a new password
If at any time you forget your password when attempting to log in to Focus Next Steps, you can reset your password by following the steps below.
Note: Administrators also have the ability to resend an invitation to the new user by accessing the Users tab referenced in the Adding New Users section above.
Focus Next Steps: Forgot password?
Select the Forgot password? link.
The screen to reset your password displays.
Focus Next Steps: Reset password
Enter the email address in the Email Address field.
Select the Reset Password button. A new screen displays with instructions for checking your email to reset your new password.
Focus Next Steps: Sent password
Close the browser to exit out of the screen.
Select the URL within the email you received. A new screen displays prompting you to create a new password.
Focus Next Steps: Create new password
1. Enter your new password in the New Password field.
2. Enter your password again in the Confirm Password field.
3. Select the Reset password button.